Al Futtaim Jobs - UAE National_Senior Analyst Test & Change | Enterprise IT | Dubai (Dubai, AE)

Job Requisition ID: 106803

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

Job Purpose

 

We are currently looking for UAE National Senior Analyst who will be responsible for the execution of manual and automation tests and tools that are required for change activity across the group. They are also required to support different types of projects methodologies waterfall, agile and execute the change management processes across the group. They may be required to mentor and lead test and change analysts in their activities as directed by the Service Transition Manager.

 

Change & Release Management

 

• Ensure all activities designed to implement the change are as per the standards and adherence to the defined policies and procedures.
• Attend CAB meetings to oversee the review of changes.
• Ensure Change is accomplished in an orderly fashion to achieve the expected result without service disruption and within agreed-to time frames
• Assist change scheduling against multiple internal business calendars to align with business requirements and to ensure no conflicting configuration items are deploying at the same time
• Ensure timely risk analysis is conducted for all new and changed services.
• Assist the adoption of the change management process within the organization and required tool training.
• Work closely with project managers and internal IT teams to define the requirements for change to be successfully delivered into the live environment.
• Assist to publish and maintain a forward schedule of change and downtime calendar for the entire organization taking into account all geographies of operation.
• Conduct Post Implementation Reviews (PIR) of implemented change.
• Drive adoption of standard solutions across companies and geographies.
• Ensure compliance with IT Policies, Security Standards and strengthen internal controls. Identify and manage key risks in your solution domain.

 

Testing

 

• Responsible for driving and documenting the test strategy related to major changes
•  Responsible for the creation and development of manual and automation test cases.
• Ensure communication with all key stakeholders in business and IT and promote organization-wide adoption.
• Lead and participate in the creation of a regression testing plan for the organization and drive for automation in within this domain.
• Lead and support User Acceptance Testing (UAT)
• Coordinate and assist in the operation, maintenance, versioning, and upgrading of testing solutions/applications throughout their lifecycle.
• Build a repository of solution deliverables, process documentation, key developments, and methodologies.

 

 

 Other Key Responsibilities

 

• The role may be required to undertake change management support as required by the Service Transition Manager. 
• To liaise with relevant managers and stakeholders in IT to ensure full collaboration and understanding on critical topics as one IT team.
• Contribute to the improvement of the solutions and business processes.
• Maintains and upgrades professional knowledge, management skills, and domain expertise by using continuous learning & development tools.

 

Education: College or University degree in Computer Science or a related discipline

 

Minimum Experience and Knowledge

 

• Must be a UAE National (with familiy book)
• 5 – 6  year experience in change and testing strategies that support major systems like ERP, E-commerce, and cloud-based solutions
• Good knowledge of different types of project management methodologies 
• 2 – 4 year experience automation Testing tools such as (Selenium, Appuim, cucumber, BrowserStack, Jmeter)
• Worked with different defect management tools such as (HPALM, DevOps & Jira)
• Experience in the SAP Release tool (Active control) is a definite advantage.
• Relevant professional qualifications (eg ISTQB Certified Advanced or Expert Tester) are desirable.

 

Job-Specific Skills

 

• Technology domain expertise in Change & Release Management, Testing Solutions, Agile & Azure platform
• An understanding of IT Service Management involving ITIIL and ISO 2000 is desired.
• Analysis and troubleshooting skills used to support testers.
• Team coordination
• Must be flexible to work additional hours and be available for OOH support as per published schedule.

 

Competencies - Functional:  Developing

 

• Solution Design & Architecture
• Installation & Deployment
• Cloud Computing
• Infrastructure & Technology
• Service Management
• IT Quality Assurance
• IT Project Management
• IT Vendor Management
• Business Process Design
• Sourcing & Procurement
• IT Security Management
• Risk Management

 

 

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

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