Coordinator, Maintenance Operations Control (MOC) (Ft Worth, TX, US)

Location: Integrated Operations Ctr (DFW-SV02) 
Additional Locations: None
Requisition ID: 52208 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Maintenance Operations Control Team within the Integrated Operations Division. This position will be responsible for providing operational support for the Maintenance Operations Control (MOC) department. The MOC Coordinators are individual contributors and work solo most of the time, supporting the MOC Operation and team. The coordinator position is staffed 24/7 and work a 4-on, 4-off, 12-hour shifts schedule. Position may be primarily nights or days and are subject to change.
• The coordinators work in a fast-paced environment and must be able to make decisions, find solutions and work on a team. Change is constant in the MOC operation and the coordinators must be motivated enough to self-learn new process’. They deal with union contractual obligations so must learn and understand the contract and how it affects the business decisions that they must make to perform their job.

What you'll do

• Monitor, log and track spotting messages
• Timekeeping: Payroll and scheduling in Workbrain and Excel
• Training reports/qualifications and scheduling training classes for Maintenance Control Technicians (MCT)
• Update significant event tracking form
• Receive and process sick calls for MOC
• Call Overtime and Field Trips for MOC
• Book travel and hotels for maintenance field trips or ferry flight
• Manages Maintenance Control Technician (MCT) schedules
• Coordinate and process MCT schedule and vacation annual bids
• Ensure compliance for training for MOC employees by scheduling and auditing training records
• Process invoices, working with vendors and MOC Management to resolve billing issues
• Maintain vendor contract information to ensure billing and pricing are correct
• Track and monitor grievance process for MOC
• Maintain and process onboarding and exit checklists for employees
• Schedule and coordinate MOC interviews
• Telephone and email coverage
• Update and distribute Overtime report
• Notify team members of required drug and alcohol testing
• Compile daily turnover report and supply to following shift to ensure resolution for outstanding issues
• Other duties and assignments as requested by MOC management

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​High School diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

• ​N/A

Skills, Licenses & Certifications

• Self-Starter and quick learner are required skills
• Intermediate skills in Microsoft office required, particularly Microsoft Excel, Word and Power Point
• Ability to manage multiple priorities and meet deadlines
• Ability to be self-motivated and ability to maintain a positive attitude while working in a fast-paced environment
• Ability to have good teamwork skills and have the ability to work in a collaborative, cooperative environment by assisting others in the completion of their tasks to support the group's goals
• Ability to plan and demonstrate organization skills to identify priorities, juggle competing demands, and anticipate needs of others
• Ability to constructively deal with conflict with proper communication skills
• Ability to keep all stakeholders abreast of changing situations
• Previous timekeeping, payroll, and invoice experience preferred
• Effective at communicating to all levels

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel Free to be yourself at American

From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 52208 

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