Al Futtaim Jobs - Customer Service Representative | Al Futtaim Logistics | Dubai (Dubai, AE)

Job Requisition ID: 121472 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

 

 

About the Position:
We are currently looking to recruit a Customer Service Representative to join our Contract Logistics division based in Dubai. The ideal candidate will have to ensure on a day to day basis all customer requirements are managed and planned for operations and other internal departments within agreed service levels and adhering to all free zone rules and regulations. You will be required to manage the inbound & outbound system functionality and documentation too. You will be tasked to do inventory control and responsible for increasing the customers' confidence in dealing with Al-Futtaim Logistics.

 

About You:
The ideal candidate will possess a Bachelor’s Degree and at least 3 - 5 years’ experience in Customer Service preferably in Logistics or Retail industry. You must have an effective communication and strong interpersonal skills, with excellent planning capacity and ability to solve problems quickly. Knowledge in warehouse management system is a definite advantage!
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We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.


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