Systems Analyst/Senior Systems Analyst, IT Applications (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: Phoenix, AZ
Requisition ID: 54722 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the HRIT Application Support and Development team which is part of the People Technology Department. The business technology analyst’s role will work closely with our project managers, product owners, business leaders, and development team members to deliver application support and business automation solutions for departments within American Airlines. This role is responsible for analyzing, designing, developing, and maintaining IT applications, as well as customization and integration of 3rd party software. Key technologies include SuccessFactors HCM suite of applications (Employee Central, Recruiting Management, Onboarding, PM/GM, and Compensation), Dell Boomi Atomsphere, SAP Cloud Platform, database technologies, and network connectivity standards.

What you'll do

• Provide expertise in implementation planning, fit analysis, testing and rollout for integrations between SuccessFactors HCM (Employee Central and Talent) and other systems
• Supports, maintains, and administers deployed solutions
• Display detailed knowledge of SuccessFactors Employee Central and/or Talent  data/functionality to design and implement innovative integrations
• Analyze and identify integration impacts to existing/new business processes
• Implement and present system/integration functionality to technical and non-technical audiences in a precise and clear manner
• Prepare and document requirements, testing, and other related solution artifacts according to enterprise standards
• Maintain detailed knowledge of SuccessFactors product-suite and provide impact analysts for existing integrations 
• Define/implement workaround processes, corrective action, communication and system cleanup activities
• Formulate and execute positive and negative unit test plans and assist in developing system regression and performance test plans for enhancements or new releases in the various test and productive environments
• Assist with preparation of training materials for new implementations affecting single or multiple business units
• Track and prioritize work through project management tools such as Planview and Rally
• Gather information, determine alternatives, create requirements, functional/technical specifications, estimate development hours, create technical design to meet defined business needs
• Analyze large subsets of data to identify trends

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 2+ years of SuccessFactors HCM suite experience including Success Factors Admin Tool, Business Execution (BizX), Compensation,  Employee Central, customizations using Meta Data Framework (MDF) Cloud/Hybrid integration ( Netweaver PI, Dell Boomi, Hana Cloud Integration) and specifically the Recruiting Management and Onboarding modules.
• Proven ability to translate proposed business processes into correct SAP configuration
• 2+ years of experience defining, analyzing, a documenting user requirements
• Experience in Agile methodologies, such as SCRUM
• Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
• Ability to work well within a team environment, as well as independently
• Knowledge of SuccessFactors middleware including Boomi, Hana Cloud Integrations, SuccessFactors integration center and other 

Preferred Qualifications- Education & Prior Job Experience

• Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 5+ years of SuccessFactors HCM suite experience including Success Factors Admin Tool, Business Execution (BizX), Compensation,  Employee Central, customizations using Meta Data Framework (MDF) Cloud/Hybrid integration ( Netweaver PI, Dell Boomi, Hana Cloud Integration) and specifically the Recruiting Management and Onboarding modules.
• Ability to perform Dell Boomi tasks such as, haulting interface schedules, manually triggering processes and editing process properties
• Airline Industry experience
• Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills

All you'll need for success

Skills, Licenses & Certifications

• Advanced ability to plan strategically for current and future business environments, including future technology and business design changes to create flexible, scalable solutions
• Advanced knowledge of systems flows, engineering documentation, tools, and architecture concepts
• Advanced understanding of business systems and industry requirements, and full technical knowledge of systems analysis
• Understands automated testing, testable requirements, and continuous integration
• Knowledge of relational databases, SQL, HTML, Java Script, and Python preferred
• Ability to work closely with developers and quality assurance teams to create domain models, sequence diagrams, use case diagrams, and operation contracts
• Experience with application administration, systems support, or development preferred
• Experience managing user stories within an Agile software development process
• Experience defining unstructured situations in terms of results and establishing a plan to reach them
• Ability to adapt to unexpected events, new facts, and rapidly changing circumstances
• Ability to thrive in a sense-of-urgency environment and leverage best practices, with a can-do attitude
• Proficient in MS Office applications and Visio
• Proficient in technical documentation

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: Phoenix, AZ
Requisition ID: 54722 

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