Al Futtaim Jobs - Food and Hospitality Operations Manager | M&S | Riyadh, KSA (Riyadh, SA)

Job Requisition ID: 125621 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

JOB PURPOSE:

To ensure that Food Display Standards in each store meet the M&S UK requirements.

To ensure that every food promotion and food event (Easter, Christmas etc.) is executed with authority

Ensure BOH standards are as per M&S UK requirements.

To assess, review and create SOP’s as required.

Drive Store Associate Training and upskilling programmes as required.

Manage the tasting schedule within every store.

Drive appropriate newness on the Café Menu.

Manage non-stock ordering.

Manage costs in line with the business needs.

 

 KEY ACCOUNTABILITIES:

Sales 

• Achieve Food Business Sales, Markdown & Waste KPI’s.
• Ensure store financial targets are met.
• Identify new opportunities and initiatives to increase sales.

Food Display Standards

• Implement consistent standards of operation in line with company
• needs and expectations
• Management of seasonal food displays with V&M team

Food In-Store Promotions and Food Events

•   Agree monthly plan with B&M Team
•   Work with VM Team to order appropriate POS and props
•   Create monthly In-Store Display Pack
•   recommend promotions as required

Food Operational SOP’s

• Trading Safely & Legally (TSL)
• BOH and Freezers Fridges
• Cyclical Counts to correct Stock Files
• FIFO/LIFO
• Store initiated markdown policy.

 

JOB KPI’s:

• Sales – deliver and strive to exceed the Sales Target for Food Retail/ Hospitality
• Service – deliver and strive to exceed the service targets for Retail
• Standards- To deliver and strive to exceed the Standards Guideline
• People – deliver the MPC, Engagement, Talent Management, L&D and Attrition Targets
• Costs – Manage all Costs within the requirement

 

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Minimum  Qualifications and Knowledge

• A proven track record in strategic thinking and retail operations
• Able to analyse complex data and make accurate and timely decisions
• An understanding of the key financial and commercial levers in retail management
• At least 5 years’ experience of leading a retail function in a sizeable retailer
• Extensive technical knowledge and related certifications for Food Hygiene
• Excellent interpersonal and leadership skills
• Outgoing, positive, willing to take challenges and work under pressure
• A results-driven personality who values teamwork as an integral part of getting great results

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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