Analyst/Senior Analyst, Sales Business Intelligence (Dallas, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08)   
Additional Locations: None
Requisition ID: 62982 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

 

This job is on the Customer Performance and Sales Analytics team within the Commercial Planning & Analysis organization.  Our team is focused on delivering actionable insights in a fast-paced environment that support account management and partner relationships around the globe to drive Sales results. We believe that data should be exciting, and when brought to life through engaging reporting, large volumes of data become easy to understand. Our scope of responsibility includes channel profile data management, performance reporting, incentive reporting, and contract optimization.  


The role will collaborate with many different Sales teams globally to implement, evaluate, and improve reporting and contracting solutions. A critical component of that collaboration involves the management and ongoing support of database integrity. The ideal candidate is also expected to effectively communicate complex technical solutions to various business units in an easy-to-understand format.  

What you'll do

  • Communicates directly with business units to understand their business problems
  • Develops creative proof-of-concept solutions that can be easily articulated to the IT organization for production
  • Utilize SQL and R to create tables, stored procedures, and process data to be utilized by Sales applications and reports
  • Develop in R to manage versioning of data and to query terms from a database 
  • Utilize R markdown to create PDF documents 
  • Develop Python Scripts for data migration
  • Maintains reliability of solutions by developing and implementing standards and/or processes for database maintenance, documentation, and configuration
  • Creates and maintains documentation related to the company’s software solution and database environment
  • Utilizes various programming languages to provide analyst tools to perform statistical research and analysis
  • Develops forecasting models and new predictive analytics to enable strategy teams to identify trends
  • Performs ad-hoc analysis and other program administration as required
  • Refresh and maintain legacy reports currently developed in Excel
     

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's degree in Information Systems, Computer Science, Engineering, or similar degree; or equivalent experience/training
  • Working knowledge of scripting languages such as VBA, R, Python
  • 3 years in a similar role and a motivated self-starter 

Preferred Qualifications- Education & Prior Job Experience

  • MIS or MBA/MS with a focus on business technology
  • 5 years of development experience in an airline function

Skills, Licenses & Certifications

  • Microsoft Certification or Microsoft Programming Certificate
  • Technical skills including Azure, R, Microsoft SQL, Python, Microsoft Power BI, Tableau, Anaplan
  • Ability to communicate directly with users

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel Free to be yourself at American

From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 62982 


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