Analyst (Senior), Small to Mid-Sized Sales Analysis (Ft Worth, TX, US)

Location: AA Headquarters 2 (DFW-HDQ2) 
Additional Locations: None
Requisition ID: 29973 

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

 

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 

 

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

 

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

The Small to Mid-Sized Business (SMB) Sales and Strategy team is a growing, high-visibility organization in Global Sales, focused on a myriad of strategies to attract new customers and grow the relationship with existing ones. The team is responsible for creating and implementing products, engaging customers through relationships and marketing activities, devising strategies for lead generation, and managing a large portfolio of Small to Mid-Sized accounts, growing corporate and agency revenue, as well as overall number of accounts.

This positions supports the entire organization through analysis, evaluating processes and redesigning them as needed, monitoring market trends, building comprehensive presentations and business cases for internal and external audiences, and more.  A successful candidate will be a creative, energetic and self-motivated individual who excels in a highly collaborative, fast-paced environment.

 

Specifically, you’ll do the following:

• Assemble and analyze large amounts of data, presenting findings to multiple levels of leadership as well as customers
• Communicate clearly and concisely using PowerPoint, Tableau, and Excel
• Analyze and develop strategies to improve effectiveness in small/mid-size corporate travel
• Identify performance trends, highlighting potential market issues and strategies to better position American Airlines in the marketplace
• Create performance dashboards for the SMB division summarizing overall performance and opportunities

Qualifications

Required Qualifications

• Decisive, self-motivated with strong leadership and proven analytical and marketing abilities
• Team player with outstanding interpersonal skills is essential
• An aptitude for problem solving, logically structuring analysis of complex issues and developing creative solutions
• Advanced knowledge of MS Excel, Access, Word, and PowerPoint
• Excellent written and verbal communication skills
• Capacity to execute multiple projects concurrently

 

Preferred Qualifications

• A minimum of a BA/BS required, advanced degrees a plus
• Experience with SQL, Prism, Mosaic, Tableau, and Diio Mi a plus

Additional Locations: None
Requisition ID: 29973 

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