Engineer/Senior Engineer, IT Infrastructure (Ft Worth, TX, US)

Location: AA Headquarters 2 (DFW-HDQ2) 
Additional Locations: None
Requisition ID: 30384 

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

 

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 

 

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

 

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

The Customer Technology Infrastructure team is looking for a highly skilled and exceptional Infrastructure Engineer to support current platforms and integrate new technologies to improve infrastructure delivery.

Specifically, you’ll do the following:

• Provide on-going support for existing systems.
• Quarterly operating system patching for supported platforms.
• Scheduled patching of software development applications such as Java JDK.
• Document standard procedures and update runbooks.
• Participate in planning, designing, developing, testing, and supporting of systems and interfaces within current projects.
• Process the installation and testing of infrastructure hardware and software.
• Monitor performance of platforms and determine opportunities to refine the configuration of a component and/or determine new system requirements.
• Proactively identify troublesome IT platforms to investigate and mitigate potential issues.
• Anticipate and act upon issues that arise, providing alternative approaches and solutions.
• Stay current with systems technology best practices and quickly adapt to emerging technologies.
• Work with cross functional teams to support Infrastructure Platforms.  This would include enterprise services, application teams, vendors, and business partners.
• Provide appropriate and timely feedback on the status of current efforts.

Qualifications

Required Qualifications

• Bachelor degree in a technical field such as computer science, computer engineering or related field required.
• Windows and Linux (RHEL) administration.
• Management and support of VMWare environments.
• Working knowledge of server load balancing, clustering and other application scaling concepts.
• Scripting to automate frequently executed activities.
• Orchestration of Infrastructure using Ansible and/or SaltStack.
• Container platform management and orchestration using Docker, Kubernetes and/or Swarm.
• Experience supporting private and public cloud platforms (ie. Cloud Foundry, IBM Cloud, and Microsoft Azure).
• Knowledge and experience with security components, such as SiteMinder, LDAP, SSL certificates and other third party security products.
• Knowledge of messaging queues such as IBM MQ, Kafka and RabbitMQ.
• Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment.
• Ability to work independently and manage one’s time.

 

Preferred Qualifications

• 5+ years of experience as an infrastructure engineer and/or administrator.
• Experience working in an Agile project methodology environment.

Additional Locations: None
Requisition ID: 30384 

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