Specialist/Senior Specialist, Business Technology (Ft Worth, TX, US)

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 25202 

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

 

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

 

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

 

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

The Specialist, Business Technology will serve as a liaison between Business Technology and TEQ. Business Technology is looking for a creative person to develop creative out of the box solutions on SharePoint. The Analyst will play an instrumental role in creating training, developing and supporting the applications rolled out by the Business Technology Team. This individual will serve as the resident SharePoint expert for TEQ. The ideal candidate will have extensive experience with SharePoint and the ability to construct complex workflows. They will help TEQ users migrate from a SharePoint on-prem solution to a cloud based solution.

This role is located at our Technical Operations Center (TOC) facility, located in the Dallas-Fort Worth, TX area.

Specifically, you’ll do the following:​

• Work with TEQ Stakeholders to understand customer processes in order to document, design and develop applications using K2 and SharePoint
• Create user friendly solutions on SharePoint
• Track and manage analytics for both the K2 and SharePoint platforms
• Develop and maintain strong business relationships with our TEQ customers
• Develop forms, applications, and workflows for SharePoint sites within TEQ
• Creates and delivers Training for TEQ employees in the areas of SharePoint and K2
• Manage SharePoint administration for TEQ
• Facilitate User Groups for SharePoint and other TEQ applications
• Maintain the TEQ SharePoint Homepage
• Complete other assignments and projects as directed by Manager
• Lead or participate in demonstrations to present solution capabilities to stakeholders

 

Qualifications

Required Qualifications

• Bachelor’s degree or equivalent experience in Computer Science, Information Systems/Technology Management.
• Prefer (3) years SharePoint administrative or development experience
• Working knowledge of JavaScript, SharePoint designer and Bootstrap desired
• Experienced in creating responsive web designs desired
• Excellent organization skills with the ability to multi task
• Strong aptitude for problem solving
• Demonstrated ability to analyze business needs
• Proficient with Microsoft Office products such as Word, Excel, Access and Outlook
• Must possess the ability to properly prioritize workload, delegate tasks, and work in a stressful environment
• Aviation maintenance experience/knowledge desired
• Some Travel is required for this position

 

 

Preferred Qualifications

• ​​​Understanding of SDLC, Agile, Scrum, LSS, TFS tools and methodologies
• Experienced in creating responsive web designs (css media queries)
• At least 3 years of experience in Sharepoint administrative and development duties
• Relevant technical certification (Microsoft, .NET, Sharepoint, K2, other) subset of HTML, Python, javascript, CSS, SQL, webservices REST, lotus script, SGML/XML, DTDs, XSLT, XSL-FO, Omnimark

Additional Locations: None
Requisition ID: 25202 

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