Engineer/Sr. Engineer, IT Network Infrastructure (Phoenix, AZ, US)

Location: Regents Centre North (PHX-52N1) 
Additional Locations: Dallas/Ft Worth, TX
Requisition ID: 31847 

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

 

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 

 

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

 

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology Team, within the Information Technology Division. This role is responsible for the technical leadership, execution, and delivery of next generation software defined infrastructure; firewall technologies, intrusion detection/prevention technologies, micro-segmentation, F5, SD-LAN, SD-WAN other data center technologies and continuous process improvements.  This role will lead the corporate execution and delivery of software defined infrastructure working with internal subject matter experts and partners/vendors to deliver the solution. 

 

Specifically, you’ll do the following:

• Installs, configures, and manages a highly available and scalable VMware/virtualization NSX Software Defined Infrastructure
• Provides planning, installing, configuring, and upgrading support for NSX, vRealize Automation and Orchestration, and VMware ESXi
• Transforms the organization by leveraging and enabling automation, orchestration, continuous integration and continuous delivery (CI/CD).
• Accountable for identifying, designing, building, and implementing within the software defined product, having end-to-end accountability for customer satisfaction, delivery effectiveness and execution.
• Develops and maintains the company’s virtual software defined infrastructure documents (policies, standards, baselines, guidelines and procedures)
• Functions as a technical change agent and influences product direction in order to increase IT business value and simplicity
• Serves as an advocate for business stakeholders into IT and helps evangelize the role of network engineering technology back to the business
• Provides well-considered counsel to leadership and other business service leaders on the strategic two to three-year technology roadmap for all software defined technologies
• Presents innovate forward thinking concepts and technology to improve business processes
• Participates in IT strategic planning and budget planning efforts
• Contributes to our positive, team-oriented culture by developing and maintaining cooperative relationships, facilitating the resolution of conflicts, and accepting and providing constructive feedback

Qualifications

Required Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years of experience in a highly technical professional environment
• 3 years of experience in delivering Software Defined Infrastructure, leveraging automation, orchestration, and scripting technologies.  NSX experience.
• 3 years of experience with various Operating Systems, such as  Windows, Linux, UNIX, Cisco IOS, or NX-OS
• CCNP – DC, Routing, Switching VMWare Certified Professional Standard
• Proven ability to build, cultivate, and promote strong relationships with internal customers at all levels of the organization, as well as with IT counterparts, business partners, and external groups
• Deep understanding of the interdependent relationship between information security, database, middleware, network infrastructure, and application services
• Ability to deploy and execute software defined infrastructure; firewall technologies, intrusion detection/prevention, micro-segmentation, and software defined network, and software defined WAN
• Extensive experience with Data Center infrastructure solutions: Cisco (Route and Switch), F5 (LTM, APM, ASM), Palo Alto (FW + IDS/IPS functions), Infoblox (DDI), Citrix Netscaler (VDI), Cisco ISE and ACS
• Extensive experience with Campus LAN and WLAN solutions, also implemented on Cisco products, network segmentation and access control in remote offices and campus locations
• Extensive experience with programming/scripting languages and frameworks in support of automation, such as Python or Ansible
• Strong experience with Active Directory & DNS
• Experience with virtualization in the network, security and overall infrastructure space
• Ability to effectively articulate the implications and impact that proposed architectural changes will have on the business

Qualifications (Continued)

Required Qualifications (Continued)

• Ability to design Ansible networking playbooks (and/or via Python scripts, REST API)  for F5, Palo Alto, Gigamon , Infoblox, Cisco IOS/IOS-XE/NX-OS
• Demonstrated experience functioning and succeeding in a bi-modal IT organization
• Experience presenting key, strategic technical details to Senior Leadership
• Experience working with Agile project management methodologies and tools
• Demonstrated experience with DevOps, ITIL, and platform process & technology, with a progressive track record
• Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
• Proven ability to handle multiple projects/work streams and demands efficiently
• Ability to thrive in a sense-of-urgency environment and leverage best practices
• Ability to think strategically and use sound judgment and initiative in making decisions
• Ability to embrace ambiguity and seek clarity

 

Preferred Qualifications

• Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• Airline Industry experience
• Ability to effectively communicate both verbally and written with all levels within the organization
• Ability to effectively explain technical concepts and adjust messaging based on the audience
• Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
• Ability to work well within a team environment, as well as independently

Additional Locations: Dallas/Ft Worth, TX
Requisition ID: 31847 

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