Jobs in Egypt - Training Specialist at Amazon

Training Specialist at Amazon

Location: Maadi

Job Description:

A process trainer will be responsible for training delivery of approved training content, quality and coordination for all new hire, refresher, and launch trainings for SPRO.
· Deliver our blended learning (instructor led training and eLearning) classes and programs for new hires, new skills (cross-training), continuing education, and refreshers as necessary for global investigators.
· Manage batch upload to LMS to ensure capturing of new hire trainees. Own completion of trainee surveys.
· Manage the logistics of learning and create an effective learning environment along with report on testing results.
· Communicate with appropriate business owners, other trainers, site managers, and management to ensure that all training sessions are conducted on-time and with sufficient resources and facilities.
· Responsible to escalate possible new hire attrition and flag poor performance, misfit skills or behavioral issues in training promptly.
· Demonstrate expertise in facilitating, planning, implementing and assessing blended learning by passing the in-house accreditation program in training as well as regular teach-back/observation sessions.
· In addition, the trainer will support quality and assurance initiatives when not in training.
· Create, foster and maintain a high quality performance improvement program that offers fair and consistent feedback to our investigators, as well as provides an accurate and quantifiable picture of SPRO to the broader Amazon community.
· Responsible for mitigating and eliminating gaps in training occurring due to issues or concerns with communication skills and language skills.
· Responsible for continuous self-development by keeping themselves abreast with current industry training practices
· Able to assimilate training materials, bridge any gaps between understanding and execution, and facilitate learning in the classroom by organizing and presenting material in a way that is optimal for the target skill or knowledge being transferred.
· Ensure conversion of new hires within Ramp period to match business as usual state, reduction in repeat errors

Job Requirements:

Relevant Experience:

• At least 2 years of significant exposure and experience in training and coaching in a corporate environment

Technical Knowledge/ Skills/ Training required:

• Expertise developing, planning, implementing and assessing training
• Knowledge of adult learning and training practices
• Excellent coordination and organization skills
• Excellent Communication skills– ability to clearly understand and describe the call outs, conclusions and issues
• Fluent in Arabic and English
• Excellent interpersonal skills – ability to work and influence with multiple Training Team members/ Stakeholders across different SPRO sites globally
• Competent user level of Microsoft Office tools (Word, Excel and PowerPoint)

To Apply:
https://www.amazon.jobs/en/jobs/888339/training-specialist

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