Sr Administrator, Talent Systems (Ft Worth, TX, US)

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 32786 

Overview

Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

 

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 

 

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

 

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the HR Shared Services within the People/HR Division.

 

Specifically, you'll do the following:

• Serve as the technical subject matter expert, providing specific expertise in the areas of system functionality, system features, report generation, data integrity and data analysis
• Design, monitor and maintain system processes, procedures and support documentation based on lessons learned, continuous improvement and quarterly releases for modules
• Creates and publish dashboards and metrics
• Collaborate with other system administrators to ensure consistency, share best practices, improve processes and develop system knowledge
• Lead process improvement efforts, primarily in the areas of workflow, system enhancements and utilization
• Develop and write quality assurance tests and participate in their execution.  Manage day-to-day operations, and special projects
• Consultant to the COE tower with a forward-thinking, analytical approach to looking at future release functionality
• Deep system knowledge to make process and system changes, including configuration, permissions, etc
• Ensure consistent processes across solution
• Manage implementation of new products, new process and requirements
• Manage release updates and work with leadership to determine enablement plan
• Manage thorough testing of system changes in Test and Production environments
• Lead organizational communication & change management efforts
• Coordinate creation and delivery of training for end users (Documentation/Training materials)
• Monitor and triage interface issues with 3rd party vendor solutions, as needed

Qualifications

Required Qualifications

• Bachelor’s degree or Master’s in computer science, information technology, or related field, plus proven relevant experience
• Minimum 3 years of proven experience with technical design and configuration of HR Systems, SAP OM/PA and SuccessFactors required
• Success Factors Expert Accredited in EC with system implementation experience plus one other SuccessFactors module
• Advanced administrator skills with SuccessFactors Employee Central
• Effective teamwork and project leadership skills with proven project management experience
• Strong analytical skills and the ability to problem solve complex scenarios and the ability to identify the root causes and recommend corrective and preventative actions
• Strong interest in and experience in HR technology
• Extremely high level of software aptitude with the ability to utilize functionality of Microsoft Excel, Microsoft Office applications, and other various technology applications
• Excellent time management skills and the ability to simultaneously manage multiple projects of varying sizes and degrees of complexity
• Desire to improve processes, take initiative and solve problems
• Autonomous contributor who is both a self-starter and can work independently with minimal supervision
• Experience in development of functional design specifications for business application
• Experienced Agile Product Owner/Business Analyst

Preferred Qualifications

• Proven experience with any of the following modules:  Performance, Goals, Compensation, Recruiting, Recruiting Marketing and Onboarding is desired
• Knowledge of XML preferred
• Previous history of developing and leading systems training is preferred

Additional Locations: None
Requisition ID: 32786 

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