Al Futtaim Jobs - Web Developer - Ikea - Cairo Festival City (Cairo, EG)

About Al-Futtaim Private Company LLC

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

About Al-Futtaim IKEA

 

GROWING TOGETHER...

 

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

 

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

 

About You
You are a customer focused individual who is accountable for his decisions and is engaged in continuous leadership..
What’s more, we believe that you have the following knowledge, capabilities and motivation:

Live and share the IKEA values every day

Education

Minimum Qualifications and Knowledge: 

• Experience of working on website development and the optimisation of online media
• Experience of digital media communication and marketing techniques

• Has worked with Illustrator, In design, HTML, Flash, Paint shop pro  and Photoshop previously
• Has worked with Navision previously
• Background in Microsoft CRM
• Has worked with Reporting tools- especially OMNITURE reporting & configuration

Minimum Experience: 

• 3 to 5 years in a similar role.      
• Ability to evaluate creative solutions, based on IKEA values and the IKEA visual and copy identity, and give clear feedback to my team and external agencies.
• Experience of using knowledge of consumer behaviour to develop effective communication                              

Job-Specific Skills: 

• Experience of setting and implementing plans, setting budgets and following up goals
• Ability to prioritise and organise own work and that of others in order to make the most efficient use of time available
• Ability to engage a receiver and create passion for your plans

About the role
Role Purpose

Responsible for applying knowledge of communication and digital media to communicate the IKEA offer to the market in ways that will establish IKEA as the leader in life at home and to be the first choice for home furnishings in all core areas of the home, through IKEA.com. 

The role will be responsible for merging IKEA.com global solutions, together with our country business priorities, knowledge of the national and local market, competition, and peoples’ life at home to achieve the optimum result.

KEY ROLE SPECIFIC ACCOUNT ABILITIES: 

I take the IKEA website shopping and planning tools developed by

• the global website team and work with my customer relations colleagues and our other functions to implement the global solutions in the most effective and efficient way possible to meet our regions needs.
• I am responsible for, and I actively support the IKEA Concept and global communication and media strategy. (Oversee translation and localization of relevant content on the IKEA retail website (IRW)
• I give feedback on effectiveness and communicate new needs to the global team in order to support future development of the IKEA website.
• I work with the country marketing team to ensure we use IKEAuae.com as an effective communication channel to promote our home furnishing competence to the widest possible consumer market. Expanding customer base, increase repeat business and customer loyalty.
• Ensuring that the main pages of the site (home pages, other top-visited pages) are regularly updated (main focus on price and product changes) and that the site always offers something new to visitors ensuring the national and local content of the IKEA website in our country meets the needs of our customers
• Responsible for ensuring all content and functionality on the IKEA website is implemented according to the agreed time plan, used in the best way in my country
• I work with my country customer relations team and with input from the global web team to develop the IKEA website as an integral part of the easy buying process, making it an effective tool for customers to plan their home and store visits and make purchases with us.
• I work with the market research company to carry out targeted research to help us better understand how customers and consumers are using digital media and identify emerging trends. I update the global web team so we can anticipate future needs and develop the IKEA website accordingly to meet these.
• I Work with relevant research material and use these as KPI’s for website performance , Compiling , Analyzing  and reporting website usage statistics as well as Customer database collection , segregation and reporting
• I Work together with other countries to contribute to the development of routines for a more efficient: Cooperation between countries, exchanging locally produced content and adapting content received from other countries to local requirements
• I act as a the main responsible for website and related tools- Collecting and controlling information, Adding and editing content to the site,  Controlling and entering on-line work produced by external suppliers and Ensuring that all production and updation deadlines are met  within fixed budget
• Identifying and recruiting external partners who can support the optimisation of our national IKEA website. I do this through my understanding of the global communication and media strategy, national priorities, the IKEA Concept and our values.
• Working with my global colleagues to secure the digital accessibility to IKEAuae.COM through search optimisation.
• Networking with the global web team and my colleagues in other countries to share good ideas and successes, to optimise the impact of future IKEA website development.
• Creation of any micro sites or material with external parties if needed (translation companies/agencies)
• Participating, together with Brand communication manager, in the development of communication about the internet strategy, new development and results within the organization.
• Participate together with Brand communication manager in the development of an internet strategy to fall inline with commercial calendar activities and any required store activities
• Participate together with Brand communication manager in the development of an internet strategy for future Middle East IKEA web platforms.
• Lead and implement Social media marketing and targeted marketing campaign management
• Lead and implement website methods to optimize search engine positions and site visitor numbers
• Point of  contact for information flow between website and IRW group
• Point of contact for any Customer issues relevant to website and  Escalation point of error handling/case management to relevant support units
• Work with IT development resources to integrate CRM with other applications within the organization and Play secondary role in enhancing CRM capabilities and CRM reports
• Coordinate with IKEA IT for three technical releases: February, May and November each year. The releases will include all platform upgrades and implementation projects that has have a technical dependency. Prior to every new release, a three-month period of code consolidation, testing and quality assurance will be carried out to avoid interruptions in service and to secure the quality of all new functions.
• I use the global IKEA website strategy and our country goals to develop and deliver an IKEA website plan for my country.
• I set Key Performance Indicators (KPIs) based on the global IKEA website strategy.
• I set and agree the IKEA website budget for our country and ensure that we meet the budget.
• I analyse conversion rates achieved through targeted IKEA website campaigns and use this information to evaluate their success.
• I constantly monitor our performance against agreed goals, adapting and taking action accordingly.
• I ensure all communication initiatives grow our business and support the sustaining of  long-term profitability.
• I control costs by working in a lean, simple, cost-conscious way using good examples and encouraging my team and my colleagues to discover even more effective ways of working.

A few more things for you

 

Interest? Then please join us for a rewarding career journey!

 

We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

 

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