Jobs in Egypt - Technical Quality Manager (TQM) at SAP

Technical Quality Manager (TQM) at SAP

Location: New Cairo

Job Description:

Develops and maintains a strong customer relationship and works to be recognized as a Trusted Advisor providing unbiased guidance, ensuring empowerment of the customer team
Collaborates with any System Integrator (SI) of the customer, providing corrective action when the SI is heading down the wrong path or providing incorrect recommendations to the customer, the TQM diplomatically highlights the risks and provides alternate SAP recommendations. Captures and reports how the engagement is driving business value to the customer
Execute on the customer’s digital transformation roadmap, creating and modifying the SAP Premium Engagements service plan as needed to drive success
Orchestrate prototyping of business scenarios, and drive realization for positive outcomes
Support the technical integration of the entire solution and product set, end to end, across all landscapes & platforms, providing recommendations for technical or business process improvements
Provide a platform and forum for ideation and innovation for business scenarios
Identify top issues, define the associated action plan & drive the resolution process, always providing the customer with immediate help in crisis situations

Job Requirements:

Education:

Bachelor or master’s STEM Degree: Science, Tech, Engineering, Math and / or equivalent experience in the field of technology.
Relevant Experience:
Equivalent experience in the field of technology is defined as 10+ years of hands-on experience in SAP either on cloud, platform, application technology (BASIS), solution, app programming or development. Preferred SAP HANA, SAP S/4 HANA, SAP Cloud Platform experience, Artificial or real-time intelligence, machine learning, automation experience

Technical Knowledge/ Skills/ Training required:

Exceptional written and spoken communication skills in English and Arabic, strong business acumen and presentation skills, ability to think freely and innovatively, strong cultural awareness, respect, diplomacy, and professionalism, and is highly customer service oriented with strong customer management skills
Strong SAP project management and value based relationship management skills
Proven problem-solving skills and strong work ethic are required

The following certifications are preferred:

- - Enterprise Architecture
  - Cloud
  - Programming
  - SAP (products, solutions, applications, technical)
  - PMP

To Apply:
https://jobs.sap.com/job/Cairo-Technical-Quality-Manager-%28TQM%29%2C-Cairo-Job-C/551604501/

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