(USA-WA-Seattle) System Operations Control - Crew Controller

**WHAT WE'RE ABOUT** We deliver excellence with passion. Each Horizon employee aims high, and working closely together, we soar. As a committed partner to Alaska Airlines, we connect the cities, people and promise of the West. Going the extra mile for guests and each other. Taking on each day knowing we're part of something remarkable. **YOUR ROLE** KEY RESPONSIBILITIES -Support day of operation within SOC by proactively and aggressively monitoring crew impact issues to the operation -Providing information to SOC decision-makers, especially during irregular operations, and supervising crew-scheduling shifts as directed -Ensure all flights depart on time with the proper crew complement -Formulates potential crew recovery plans for operational irregularities taking into account such factors as FAR compliance, company policy and procedures, weather, airport conditions, mechanical problems, crew availability and SOC decision-maker plans -Monitor real-time operation activity, including deadheads, crew connects and crew staffing to prevent crew cancellations and/or minimize crew delays -Reassign/reschedule non-routine crews including what-if scenarios -Notify crews of equipment substitutions, cancellations and/or delays -Provide crew APIS updates -When in a supervisory role as required on shift the SOC Crew Controller will provide support to crew schedulers as a lead resource in ensuring compliance to FARs, CBAs, TSA and department procedures -Provide oversight of crew scheduling personnel on duty as directed including staffing, scheduling and other operational issues -Lead crew scheduling related issues related to the SOC during irregular operations, SWAP, or other high workload periods -Be a resource for reporting on crew-related issues, irregularities, statistics and metrics -Other duties as assigned QUALIFICATIONS - College course work, preferred - Three years airline operation experience required - Airline crew scheduling or crew planning experience required - Working knowledge of crew management preferred - Working knowledge of Microsoft Excel required - Proficiency in Microsoft Word, required - Possess excellent organizations skills - Possess excellent oral/written skills - Ability to work in a stressful environment - High School diploma or equivalent required - Minimum age of 18 - Must be authorized to work in the U.S. **START YOUR NEW JOURNEY NOW** Submit your application by 1/20/2020 11:59pm (Pacific Time). We'll be happy to see it. **EQUAL EMPLOYMENT OPPORTUNITY** Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws. Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required. **Job ID** 35976 **Location** Seattle, WA **FLSA Status** Exempt **Full/Part Time** Full-Time **Regular/Temporary** Regular
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