Jobs in Egypt - Senior Cloud Security Operations Engineer at Orange

Senior Cloud Security Operations Engineer at Orange

Location: Nasr City

Job Description:

• To develop and to maintain a security programme to manage customer’s requirements within contract scope;  including identification of customer’s security objectives, assessment of existing controls, performing gap analysis, developing  necessary measures to cover any gaps, and to continually monitor and to improve the customer security posture.
• To act as technical operations owner for specific customer &platforms (Handling and supervising operational aspects for Incident, Change, Capacity and release management )
• To act as Technical guidance for L2 Security operations engineers and help in their technical development plans
• To carry out technical vulnerability assessments, and  to drive necessary actions to effectively control identified vulnerabilities.
• To manage and to mitigate emerging threats compromising the customer security.
• To respond rapidly and effectively to security incidents according to incident management processes, and to produce analysis reports with recommendations of remedial actions.
• To adopt a Risk Management approach to drive different action in the security programme in liaison with customer’s security authorities.
• To participate in internal/external audits security related tests and reviews.
• To produce and to present relevant reports to the customer security authorities and to internal operations management and security governance offices as required.
• To provide SME advice and guidance on the application and operation of all types of information security controls, and to work with operations managers to ensure the highest possible security standards are met and maintained.
• To participate with different operations teams to improve processes, tools, documentation models and methodologies.
• Troubleshooting and resolving high complexity customer faults.
• Provide next level technical support for Level 2 Specialists.
• When resolution is not possible ensuring the fault is passed to the most appropriate group able to resolve.
• Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process through Orange Change tools.
• Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through: Problem Management Dashboard.
• Perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing them.
• Manage customer (internal and external) calls and provide them with regular updates as per each of the service support processes.
• Perform SIPs actions managed by senior engineers and update the action plan of the SIP
• Perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.

Job Requirements:

Education:

• Certifications for the highlighted domains &CCNP security or equivalent is mandator

Relevant Experience:

• At least 8 years of professional experience
• At least 6 years of IT/Network security support technical experience.

 To Apply:
https://orange.jobs/jobs/offer.do?joid=89424&lang=EN

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