Administrator/Senior Administrator, IT Operations (Phoenix, AZ, US)
Location: DFW Headquarters Building 7 (DFW-SV07)
Additional Locations: None
Requisition ID: 37640
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
- This job is a member of the Information Technology Team within the Information Technology Division.
- Designs, engineers, and deploys virtualization infrastructure implementations based on designs from infrastructure architects.
- Manages virtualization infrastructure implementations based on designs from infrastructure architects
- Installs, configures, and administers:
- vSphere 6.x clustered environments.
- vRealize 6.x/7.x components including vRealize Automation, vRealize Orchestrator, vRealize Log Inisght, vRealize Operations Manager, and vRealize Business
- HPE c7000 blade enclosure and HPE ProLiant BL-series hardware
- HPE ProLiant DL-series rack-mount hardware
- HPE SimpliVity hyperconverged systems
- Dell EMC VxRail systems
- Originates and updates VM runbook documents for customer requested VM deployments and VM modifications in our datacenters managed by third-party managed service provider
- Deploys and updates VM configurations within the company’s self-managed datacenters, based on requests received from our customer community
- Troubleshoots and supports RHEL 6.x/7.x and Windows 2008/2012/2016 Guest OS for deployed VMs
- Ensures timely delivery of assigned project deliverables related to vSphere platform /component upgrades, new vSphere/vRealize component deployments, and periodic ESXi cluster capacity additions.
- Participates in on-call support rotations with ability to efficiently lead a collaborative troubleshooting session involving 3rd party support teams and vendors during an outage/ triage situation within our vSphere environment
- Collaborates with project managers, other engineers, architects, administrators, and customers to deliver projects on time and within budget.
- Develops documentation for requirements, architectural designs, engineering drawings and diagrams, as well as operational policies and procedures
- Develops and documents best practices for system installation, deployment, and operation
- Manages technology proof of concept selection criteria, evaluation, and testing
- Explores and stays abreast of new technologies that can bring value to the organization
- Encourages an environment of sharing and team work among the project teams
Minimum Qualifications- Education & Prior Job Experience
- Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 3 years of experience as a systems or infrastructure engineer, specifically VMWare
Preferred Qualifications- Education & Prior Job Experience
- Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 5+ years of experience as a systems or infrastructure engineer, specifically VMWare
Skills, Licenses & Certifications
- Proficiency and demonstrated experience in:
- Production vSphere 6.0 support within an enterprise-class environment, supporting multiple datacenters with a minimum of 3,000 total virtual machines
- VMware vSphere platform upgrades between major/minor releases:
- 5.1 upgraded to 6.0
- 6.0 upgraded to 6.5/6.7
- Supporting large-scale deployments of HPE c7000/Synergy blade enclosure and HPE ProLiant DL-series rack-mount architectures
- Supporting vSphere ESXi cluster environments leveraging EMC SAN Storage with EMC PowerPath multi-pathing software
- OS support for large-scale VM deployments leveraging RHEL 6.x (or higher) and Windows 2012 R2 (or higher) operating systems
- Installation, configuration, and administration of vRealize Log Insight 4.x clustered environments for vSphere event management/collection
- Installation, configuration, and administration of vRealize Operations Manager 6.x for performance monitoring and capacity management of vSphere environment
- Origination and maintenance of comprehensive vSphere component build documentation as well as VM runbook documentation for deployed customer VMs
- Working within a Service Management toolset for submitting / tracking of incident, problem, service, and change requests
- Ability to engage and collaborate with 3rd party teams within our datacenters which are managed by external vendors or peer operations support teams
- Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
- Ability to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge
- Ability to thrive in a sense-of-urgency environment and leverage best practices
- Ability to analyze complex problems and implement solutions and/or workarounds
- Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment
- Proficiency in Agile project management methodology, specifically within the infrastructure area
- Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Visio)
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 37640
Apply Now
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