Team Lead, IT Infrastructure (Ft Worth, TX, US)

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 39660 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• The Infrastructure Lead position is a member of the Revenue and Planning Technology team within the Information Technology Division and is responsible for developing and supporting multiple applications used by the Revenue Management and Network Planning business units. 
• As a leader of this agile team, the successful candidate will have the opportunity to work in a collaborative environment with internal customers, business analysts, project managers, IT architects, developers and other Enterprise teams to understand requirements and development needs while gaining valuable experience and skills.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead a team of Infrastructure Engineers to create detailed project specifications, requirements, estimates and ensures tasks/projects are completed on time and within scope
• Automate infrastructure provisioning and application deployments using DevOps tools
• Define standards for configuration, monitoring, reliability and performance
• Support the development of IaC standards and adhere to best practices and security guidelines
• Design and implement innovations that improve team velocity, resiliency, security and data availability
• Troubleshoot and debug complex issues to identify and implement solutions
• Research and implement new technology to enhance current processes, security and performance
• Facilitate achievement of expected deliverables and obligations of Services Providers
• Includes off hour work to perform changes after hours and provide on-call production support (24 x 7 x 365), as required
• Take on project-related or ad-hoc jobs that sometimes fall outside of the above definition

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years of experience as an Infrastructure, Automation, DevOps engineer

Preferred Qualifications- Education & Prior Job Experience

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 5+ years of experience as an Infrastructure, Automation, DevOps engineer
• Airline industry experience is a plus

Skills, Licenses & Certifications

• Advanced ability to plan strategically for current and future business environments, including future technology and business design changes to create flexible, scalable solutions
• In-depth knowledge of IT business operations, systems requirements, and processes
• Demonstrated experience in the following:
  • Design, development and delivery of cloud-native applications using in Microsoft Azure, IBM Cloud and/or AWS
  • Infrastructure as Code using Terraform, Python, Ksh/BASH, PowerShell, Puppet/Chef/Ansible
  • DevOps tools such as Git, Jenkins, Artifactory, SonarQube, Selenium and Jmeter
  • Containerization with Docker and Kubernetes
  • Database and persistence layers such as Oracle, SqlServer, PostgreSql, NoSql, Object Storage
  • Server and Application Monitoring using Dynatrace, LogDNA and SysDig
  • TCP/IP networks and working knowledge of firewalls, load balancers, etc.
  • Linux (RHEL/CentOS 7/8 and Windows (2012/2016) Server Administration
• Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff
• Use sound judgment and willingness to exercise same in sometimes ambiguous situations
• Ability to analyze complex problems and implement solutions and/or work arounds
• Ability to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge
• Ability to thrive in a sense-of-urgency environment and leverage best practices
• Knowledge and experience in developing and delivering software using agile methodologies
• Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
• Proficiency in authoring, editing and presenting technical documents using Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.)

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 39660 

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