Al Futtaim Jobs - Group Aftersales Planning Manager | Automotive Aftersales | Dubai (Dubai, AE)

Job Requisition ID: 89961 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

 

                                   Group Aftersales Planning Manager

 

Job Role:

• This role will be responsible for creating and implementing business planning processes including designing strategic plans based on forecasts, and providing improvement recommendations.
• Job holder will also develop and establish set KPI’s for performance measurement and monitoring. Create and maintain business planning for Al-Futtaim Automotive aftersales:

• Strategic and mid-term planning
• Annual business planning
• Logistics and capacity planning
• Current and New projects planning

 

Key Responsibilities:

 

Strategy:

• Play a leading role in the development of the strategic agenda in Aftersales and help drive its execution; coordinate, prepare and create strategic reviews and business plans on a regular basis
• Assist in the delivery of the management agenda - taking the lead to identify and drive initiatives designed to build the businesses, improve financial performance, balance sheet management, operating efficiency, risk and people management
• Identify and address the top issues/opportunities for performance improvement across the team

 

Business Planning & Support:

• Undertake initiatives with the aim to increase momentum and actively track performance/progress
• Work on specific projects/deep dives and ensure follow through, particularly when thematic issues arise (work with relevant business heads in the cluster); provide timely and succinct updates on issues/projects
• Engage with regional teams to co-ordinate geographically driven initiatives
• Act as a prime contact point and coordinator for initiatives

 

Finance & Reporting:

• Crete the process for annual revenue/cost budget and forecasting process
• Work with the aftersales team to maintain a rigorous cost and investment discipline across
• Develop & maintain an effective reporting cycle to monitor business momentum and to pro-actively highlight potential issues; develop & maintain regular reports such as business Scorecards, Revenue Reports, Pipeline Reports, etc.

 

Qualifications, Experience & Skills:

 

Education: A business degree is mandatory.

 

Minimum Experience and Knowledge: 

• Expert knowledge of and experience in the automotive after-sales industry is essential.
• At least 5-10 years of experience at an OE supplier or a major OES vendor

 

 

Job-Specific/Technical Skills required to complete the tasks:

• Commercial acumen, clear strategic thinking and ability to create buy-in and influence at a senior level
• Strong data analytical, evaluation and interpretation skills, including P&L & good business acumen
• Target oriented and drive to exceed demanding challenges
• Stakeholder management skills with the ability to communicate and interact with officials at all levels
• Strong communication and interpersonal skills able to drive best practices and productivity

 

 

KGM

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