Al Futtaim Jobs - Registration Renewal Coordinator | Hertz | Dubai (Dubai, AE)

Job Requisition ID: 99509 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

 

 

 

                                    Registration Renewal Coordinator

 

Job Purpose: To ensure all concerns regarding registration renewals are addressed within the stipulated time thus improving the overall customer service and ensuring the business does not encounter any fines due to expired vehicles on road. 

 

Key Responsibilities:

 

Registration Renewal:  

• Ensure all the vehicles on fleet (7000 + vehicles) have valid registration and business do not receive any fines due to expired vehicles on road.
• Complete all registration renewal bookings calls and arrange replacement vehicles a day prior to the booking date to assure a confirmed schedule for the next day.
• Handle all original registration cards except for AUH and will be responsible for releasing the cards to the business representatives when requested by the departments.
• Coordinate with the VMD / Speed limiter vendors for renewal as well as replacement of devices.
• Process the passing of new vehicles for new registration (SHJ), branding/ fitment mulkiya update.

 

Customer Service:

• Ensure to call all the customers prior to the registration expiry and collect all the necessary information required to schedule the vehicle for passing and renewal.
•  Follow up with customers for the complete documents required to renew the vehicle.
• Sending the renewed registration copy to the customer.
• Ensure the Customer requirements are met to avoid any escalations

 

Vehicle Inventory:

• Responsible for all vehicles in the registration renewal branch.
• Ensure vehicles are not idle in the branch and are utilised for generating maximum revenue for the business.

 

Driver Management:

• Handle all the registration renewal drivers and ensure all transactions are done smoothly as per business requirement.
• Manage the Driver daily log sheet and approve any Overtime.

 

System Admin:

• Update all system transactions and exchanges.
• Prepare and circulate reports to give a clear and concise update on the registration renewal of vehicles. Maintains reports for additional fitments, passing done and other necessary reports required for the smooth function of the task as per the business requirement.
• Verifies any discrepancies in the invoices from the vendors on the passing at Al Wasel and Tasjeel.
• Petty cash – Maintain and manage all vehicle passing done at Al Mutakemela as done via cash.

 

Qualifications, Experience and Skills:

 

Minimum Qualifications and Knowledge:

• Strong English communication skills; reading, writing and speaking
• Excellent customer interaction skills
• Good understanding of using Microsoft Windows

 

Minimum Experience:

• Over 2 years’ experience in a fleet operations role
• Experience working in the Automotive industry is desirable

 

Job Specific Skills:

• Ability to plan and organize effectively
• Good understanding of Microsoft Office, specifically Word and Excel

 

Behavourial Competencies:

• Relationship building
• Good interpersonal skills
• Ability to Communicate effectively

 

 

 

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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