Al Futtaim Jobs - Regional Manager Rental | Hertz | Abu Dhabi (Abu Dhabi, AE)
Job Requisition ID: 129681
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Regional Operations Manager – Rental, Abu Dhabi
The Operations Manager will be responsible for the rental business in the Abu Dhabi Region. The job holder’s primary focus will be to oversee and further develop the rental network, assist customer service teams in the branches, improve customer and employee engagement as well as lead all business development initiatives in the area. The ideal candidate will have proven record successfully leading customer service/sales or operations functions with relevant local market experience. The ideal candidate will also demonstrate strong organizational and interpersonal skills.
Key Accountabilities
• Participate in the development of business plans, strategies and objectives specific to the region.
• Achieve the revenue target for the assigned region through optimized reservation and walk-in business at each branch
• Support the Head of Rental in budget and fleet planning for the region
• Explore sales opportunities outside the Branches by targeting Government Institutions, Schools/Universities and Corporate clients.
• Ensure timely implementation of all strategies and adherence to all Policies and Procedures.
• Present operating results of the Branch to the Department Head and take appropriate measures to correct variances with established objectives.
• Build relationship with relevant authorities (such as AUH Airport and other government entities) and be the first point of contact to represent the business.
• Position fleet for maximum revenue growth and the most efficient utilization.
• Coordinate with the Marketing Department to obtain the required information about competitors.
• Evaluate performance of all subordinates for compliance with established policies and objectives of the Company and contributions in attaining it.
• Appraises all employees and nominate for different training programs.
Requirements & Qualification:
• Bachelor’s Degree in Business or related field.
• At least 5 years of experience in Customer Service / Sales / Operations role out of which 3 years have been as a Manager / Supervisor looking after a team of 10 or more associates
• Strong analytical skills with ability to convert daily sales performance into actionable insights
• Excellent communication skills
• Advanced Microsoft Excel and PowerPoint user
• Understanding of the Abu Dhabi market and previous experience in the region will be an added advantage
• UAE Driving License.
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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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