Jobs in Egypt - Sales Support Analyst at PepsiCo

Sales Support Analyst at PepsiCo

Location: Nasr City

Job Description:

Enable the achievement of critical customer initiatives and KPIs along with review and validate customer claims and deductions.
Reminder for key customer contract renewal (where applicable).
Conduct monthly payment reconciliation for all credit customers – reconciliation part. Prepare information (payment track record) for terminating customers (due to bad payment record or other reason).
Maintain customer master data and maintain policies, processes, and tools.
Receive data from field sales and verify customer information. Make updates to customer information as necessary.
Check price and Stock Keeping Unit (SKU) accuracy and determine stock availability.
Manage customer service issues (create service ticket, coordinate with zone admins).
Complete weekly analysis and reporting of fill rate against customer order (95% standard) to identify root causes.
Drive and support continuous process improvement and standardization in order to increase efficiency.
Participate in regular operational review calls with Business Partners and Business Leaders.
Manage work scope, workload and ad-hoc requests.
Act as a point of contact for client sales departments and multi-function business leaders.
Participate in regular operational review calls with Business Partners and Business Leaders.
Identify and resolve recurring performance problems and improvement opportunities.
Train, coach and direct members of cross functional teams to ensure continuous improvement in processes and functions.

Job Requirements:

Bachelor’s degree in any relevant discipline
Minimum 5 years of experience in sales.
Towering strength in O2C processes, ways of working and systems
Strong reporting analytical skills
Strong leadership and people development capabilities, equipped with general interpersonal skills
Excellent written and oral communication skills; consistently communicates using appropriate methods for situation and audience in clear, concise and professional manner
Ability to work collaboratively and proactively with multi-functional teams
Be flexible, organized and able to handle competing priorities

To Apply:
https://www.pepsicojobs.com/main/jobs/183765BR?lang=en-eg&previousLocale=en-GB

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