Al Futtaim Jobs - Logistic Manager (Last Mile) | Al Futtaim Retail | Dubai, UAE (Dubai, AE)

Job Requisition ID: 84610 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

About the Role

The Logistics Manager is responsible for the identification and management of e2e operational continuous improvement initiatives. You are a key owner of the delivery of insourcing the customer experience home deliveries for IKEA, ACE and Toys R Us. Setting up an inhouse company that would provide vehicle, driver, assemblers, customer delivery tracking systems to manage deployment of E-commerce last mile enhancement initiatives
to deliver operational continuous improvement, optimisation initiatives for Retail Division

Key Specific Accountabilities:

E-commerce

• Al Futtaim Retail insource e-commerce customer experience deliveries, project team member with specific responsibilities
• Support deployment of multi-site fulfilment roll out programme; ACE, Toys R Us & Marks & Spencer
• M&S mixed model fulfilment (warehouse fulfilment & last mile)

Retail

• Watsons Saudi Arabia & Qatar roll out

Put House in Order

• Sports, TWG, Robinsons close down specifically DIP warehouse mgt; Ikea 2022 solution 
• Saudi Arabia warehouse consolidation
• UAE -> Egypt E2E lead times 

Operational Project support 

• Saudi Arabia consolidated 3PL for all KSA brands, presence in KSA during implementation
• Group Internal Audits coordination and action follow up and delivery
• On the ground support; UAT, sit
• Training, process change

Data Gathering, analysis and propose fact based business cases 

• Data drill down
• Activity based costing, mini business case
• Action / risk trackers
• Process map; train implement 

People Management

• Work with multiple internal & external stakeholders; Internal Brand Logistics Managers, COE, Digital/EIT, Finance, HR    External; Principle, Forwarder’s, 3PL 

About You

To be succesfully considered for this role, you must demonstrate the following skills and qualifications:

• University Degree preferably with a holder of Master’s degree. Supply Chain Certification. 
• Strong experience in E-commerce, fulfilment and last mile, Net Promoter Score culture 
• Proven track record of 6-8+ years in Logistics & Supply Chain, in Retail industry
• Cost modelling, presentation packs, process mapping
• GCC - Freight, Warehousing, Transport
• Logistics operational experience
• Ability to manage or having worked for 3PL, Contract management 
• Freight trends and logistics service providers knowledge/market intelligence on competency 
• Open book budgeting, business case 
• Project management and change management skills 
• Familiar with root cause analysis, corrective plans, initiative tracking
• Attention to Detail
• Analytical with effective problem-solving skills & and is able to think strategically in any decision-making process.
• Takes ownership and makes decisions
• Professional, positive & displays Integrity: Communicates openly, transparently & confidently across a wide variety of internal & external audiences.  Ability to interact cross functionally with peers and senior leaders to achieve beneficial business results.
• Highly organized: Strong prioritization, time management & organizational skills, also has the ability to delegate and organize others.
• Fast & Flexible: Proactive & responsive with the foresight to anticipate & the ability to react positively in a fast-paced, changing environment and operating with the best interests of the company at all times and in line with the company values.
• Customer Focused: Passion for customer service, champions customer experience and brand engagement though all touch points.
• Personal goals and values align to Al-Futtaim Group values.
• Strong communication skills, collaborative, strong influencing others, taking initiative and effective negotiation.
• High level of business diagnostic skills / acumen.  Ability to analyse data and make fact-based proposals.
• Drive for results and delighting our customers. 
   

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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