Al Futtaim Jobs - Regional Account Manager | Hertz | Dubai (Dubai, AE)

Job Requisition ID: 83425 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

   

 

                                      Regional Account Manager- B2B

 

Job Purpose:

• The purpose of this role is to have an individual responsible to improve the company’s market position and achieve financial growth through recruiting, mentoring and cultivating a best in class business development team.
• This role also helps define long-term organizational strategic goals, builds senior level key customer relationships, identifies new business opportunities and maintains extensive knowledge of the industry.

 

Key Responsibilities:

Deliver against all sales revenue and profit targets for Corporate Lease, Al Futtaim Finance Lending and Brokerage Business:

• Responsible to devise strategies and techniques necessary to achieve the targets for all products assigned to the region
• Building and maintaining profitable relationships with key customers
• Support the Business Head in sales strategies, targets and sales performance so that profitability, growth and revenue targets are met or exceeded
• Encourage high-sales and good customer service practices
• Promote the brand by maintaining and developing the corporate image and reputation, whilst protecting and developing the company's brands via suitable PR activities on-line and off-line
• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks

 

Build, develop and lead best in class business Sales Team:

• Maintains front line sales staff by recruiting, selecting, orienting and training employees
• Ensure delivering the desired results for the business. Track performances and implement periodic reporting procedures for the team.
• Motivating team members to work as a single unit and develop lucrative incentive schemes to ensure the team delivers to their full potential.
• Develop the prospecting strategies through developing own prospect base by networking, cold calling or other means of generating interest from potential clients.
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines

 

Display positive attitude and lead by example to build excellent working relationships with internal customers across the business and Al Futtaim Group:

• Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Ensure synergies are formed between all customer touch points varying from customer service team, credit team and public relations team.
• Work closely with credit and collections team to minimum debt and fraud.

 

Build high levels of customer satisfaction:

• Build strong and effective account management relationships with all customers by implementing best account management practices.
• Develop relationship with existing client base and ensure the full Financing & Insurance Hertz product spectrum is introduced to all customers 
• Plan and implement customer retention plans

 

Qualifications, Experience & Skills:

Reporting into the Head of B2B Business, you will be able to provide demonstrable experience of the following:

• Seven or more years of experience in SME Banking, Leasing or a related field
• Evidence of proven prospect database development and sales achievements
• Evidence of sales through multi-level decision makers    
• Market awareness and understanding of the challenges of customers and competitors
• Excellent conflict resolution and interpersonal skills and ability to build lasting relationships with clients
• Ability to lead and work within a team

 

You will also have the following:

• Bachelor’s in business administration, marketing or a related field
• Excellent verbal and written communication skills
• Arabic communication skills a definite advantage
• Sales and Business Development background
• Exceptional organization skills and a strong work ethic

 

 

 

KGM

 

#LI-POST19

 

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