Al Futtaim Jobs - Workshop / Bodyshop Manager| Al Futtaim Auto Center | Sharjah (Sharjah, AE)

Job Requisition ID: 137781 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

 

Overview of the role
We are looking to recruit an experienced Workshop Manager for Al Futtaim Global Aftersales in Sharjah. The main purpose of the role is to ensure maximum output of top quality work excecuted at maximum efficiency from the Workshop.

 

What you will do

• Ensure top quality work job by matching principals’ repair standards. Enhancing Customer Satisfaction and diminish return jobs.
• Ensure staff and workshop discipline for efficiency, quality and professionalism of job.
• Establish clear communication with customer and staff to enhance job completion, quality and develop customer confidence.
• Provide training, coaching and occasional on the job assistance to enhance staff capabilities

 

Required skills to be successful

• Technical knowledge of paint and repairs
• 5 years’ experience in Body and Paint section
• Technical  & Supervisory skills
• Ability to write technical reports

 

About the team
The role will report to the Bodyshop Manager and this position will maintain the  link between frontline staffs, workshop technicians and customers for delivering the quality repair service on time which will help the company to maintain a high Customer satisfaction Index score.

 

What equips you for the role

• Degree in Automobile or Mechanical Engineering or any technical related field.
• 5 years in a reputed workshop out of which 3 years in supervisory level
• Customer centric approach and operationally proactive by nature will be highly needed for this role to ensure daily departmental tasks, routines and resources are available to deliver high quality services. You must have strong communication skills, be a confident decision maker, have excellent leadership skills and be able to influence others. 

 

 

 

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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