Jobs in Egypt - Customer Support Specialist at Elmenus.com

Customer Support Specialist at Elmenus.com

Location: Maadi

Job Description:

Proactively solve customer problems and follow up on corrective actions at first contact
Ensure restaurants abide by our SLAs and KPIs, and provide recommendations on how to improve the service
Communicate effectively with our customers through well-crafted personal interactions whether via phone or chat
Handle customer support cases in a timely professional manner.
Able to communicate and handle hangry customers and provide the relevant solutions to make it a good experience for them
Provide high level of quality support in order to meet and exceed the expectations of our customers

Job Requirements:

You are excited to work in a fast-paced environment with constant change and growth
You have the ability to multitask, set priorities, and manage time effectively
You have an excellent command of English language
You are able to work on multiple platforms and software solutions concurrently
You have excellent communication skills
You are ready to work on alternating shift basis
You are target oriented

To Apply:
https://www.elmenus.com/careers#job-110112

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