Al Futtaim Jobs - Assistant Manager Revenue Cycle (Insurance) I Healthcare I Dubai- UAE (AE)

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Role Purpose:

 

The purpose of this role is to provide assistance to RCM in managing the Revenue Cycle Department of the group and to ensure the company meets the revenue targets.

 

Job Description:

 

• Planning
  • Source new clients and manage client journey throughout.
  • Source new referrals from manager and insurance, manage accounts and corporate packages.
  • Introduce new insurance products, packages, health checkups to insurance companies, brokers as well as clients.
  • Interacts directly with insurance companies on closure of accounts, handling their gatekeeping clients, constant networking and maintaining the relationship in terms of claims and reconciliation.
  • Assist in developing policies, guidelines, and implementing procedures for revenue cycle management.
  • Ensures that operating expenses are well within the prescribed limits of budget plans and fiscal guidelines.
  • Assist in reducing rejections from insurance companies to be the minimum ratio and ensure the claims submitted are perfect as per the DHA guidelines.
  • Provides projections and reports as required, for development and management of budget; produce and analyse monthly reports that assist in the monthly forecast process.
  • Compiles and prepares various status reports for management in order to analyse trends and make recommendations.  Assist RCM in monitoring timeliness and effectiveness of department activities, ensuring that outstanding patient accounts and accounts receivables is no more than the agreed upon limit and that bad debt is within budgeted target.
  • Support RCM in monitoring effectiveness of collection efforts and maintains insurance billings are current within the established time frame specified in the department policy.
  • Enhance and standardize our work-flow processes throughout the revenue cycle to assist in achieving consistency in maintaining the critical success factors outlined in the Company’s standard operating procedures.
  • Performs all of the above responsibilities under the guidance of Revenue Cycle Manager.
• Leading

• • Coordinate regular and periodic meetings with the team, to ensure the Implementation of all Revenue Cycle team plans, programs, and projects strictly adhering to prescribed deadlines and schedules.
  • All communications and relevant information pertaining to the team are cascaded to the proper channels within the team in particular, and the organization in general.
  • Assist in training and development functions including but not limited to design and delivery of training programs to further enhance and hone the technical competencies of the staff.

 

Minimum Qualifications and Knowledge:

Graduate Degree in Management with experience in Healthcare Insurance and Revenue Cycle Management

Minimum Experience:

Minimum 5+ years experience in a similar role, GCC exposure will be an added advantage

 

Job-Specific Skills:

Have knowledge to undertake the below mentioned multidisciplinary tasks;

• ICD/CPT/DRG
• Excellent relationship with all major insurance companies.
• Revenue Cycle process
• Customer relations
• Overall clinic operations

 

Behavioural Competencies:

1. Excellent presentation and analytical skills
2. Strong leadership and supervisory skills
3. Exceptional written and oral communication skills

 

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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