Al Futtaim Jobs - Content Specialist | M&S |Dubai, UAE (Dubai, AE)

Job Requisition ID: 82908 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

JOB PURPOSE:
Own online content for the brand across the Food & Fashion Platforms. A self-starting team player who is confident and able to work without close supervision. The role holder is responsible to plan, execute and manage on site content working across functions to ensure onsite excellence. Develop a strong relationship with the UK, manage the integration of technical systems and drive standards.

 

Key Accountabilities
 Create compelling content across M&S platforms
 Write content that speaks to various client-specific personas and market segments; creating a user-friendly experience for the reader
 Write marketing text for individual products within agreed Service Level Agreements service levels for all brands for the MENA market. Ensure that copy meets quality, principle and SEO guidelines
 Update or create landing pages on the site adding the proper links, images, or videos.
 When required, produce more general (site-wide) customer information such as FAQs, Product Descriptions, About Us, Terms of Use, Privacy Policy, Help Pages, Projects Articles, News Letters, etc…).
 Coordinate and manage content schedule/plan and assets. Execute the content schedule/plan utilizing the content management system (CMS) to upload both copy and content assets.
 Receive information from category and merchandising teams on stock and priorities.  Keep informed on products and stock levels of new products ensuring that products are available to go live as soon as stock is available.
 Work closely with the SEO Specialist to produce quality content that will not only appear in search engines, but drive traffic to the site, and convert into sales
 Build a strong relationship with the UK, managing the integration of technical systems to ensure full content and copy is online

Project Management
Plan, execute and manage on site content, ensure projects and newness are delivered on time, within budget, in adherence with the brand quality standards and meet customer expectations.

 

Minimum Qualifications and Knowledge & Experience::
Bachelor’s Degree in Learning or Information Technologies, Bachelor's degree, or certification, in English, communications, journalism, marketing or a related field.
At least 5+ Years’ experience in relevant field (Minimum of 3 years of experience as content writer preferably within an eCommerce organization) Experience developing in a variety of instructional media including eLearning, simulations, storyboard, scenario-based instruction, etc.

Demonstrated tolerance for ambiguity in a dynamic business environment, where priorities may change due to the new initiatives and where a flexible, adaptable and responsive approach is critical to success.
 Experience implementing and administrating Learning Management Systems for large global organizations
 Experience designing learning portals, generating user friendly reports.
 Formal training delivery experience will act as an added advantage.

 

Job-Specific Skills:
 To be successful in winning this role you should have the following:
o Excellent English skills (speaking, writing and reading).
o Arabic language would be an advantage.
o Strong copywriting skills gained in a web environment; high standard of written English.
o Strong copywriting skills in a web environment, with a high standard of English and understanding of SEO guidelines.
o Fast and accurate proof-reader
o Knowledge of standard concepts, practices, and procedures within a software life cycle.
o SEO Experience would be an advantage.
o Understanding of accessibility issues and solutions, including legal/compliance.
o Autonomous
o Knowledge of a PIM tool (Akeno etc)
o Attention to detail.
o Target oriented and drive to exceed demanding challenges

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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