Al Futtaim Jobs - Web Merchandiser | IKEA | Service Office, Dubai (Dubai, AE)

About Al-Futtaim Private Company LLC

 

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

About Al-Futtaim IKEA

 

GROWING TOGETHER...

 

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

 

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

 

About the Role

You have the ability to evaluate creative solutions and give clear feedback. You prioritise and organise own work to make the most efficient use of time available. You set and implement plans and follow up goals. You have the ability to effectively juggle multiple projects at one time.  You want to create a better life for many individuals at their homes.

 

What’s more, we believe that you have the following knowledge, capabilities and motivation:

• Live and share the IKEA values every day
• Knowledge of eCommerce and web merchandising methods.
• Knowledge of online marketing tools and an ability to follow up and analyse online sales (source codes, campaign codes, basket analysis, aov, etc.).
• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
• A solid grasp of user-centred design, testing methodologies & usability and accessibility requirements 
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and stakeholders. 
• A clear understanding of the importance of user-centred design 
• Understanding of IT and processes that can support and develop business
• Understanding of all aspects of the IKEA multichannel shopping experience
• Experience in stakeholder and change management
• Good written & spoken English

 

About You

You are responsible to develop sales in an efficient and effective way in all media in order to attract more customers to come more often and buy more. This is achieved by optimising our sales priorities, commercial activities and ensuring the right forecasts for our total offer. The main responsibilities are developing and executing sales steering, selling the IKEA way, range grouping, pricing, range management and launches. This ensures an enjoyable, convenient and successful shopping and buying experience, which leads to increased sales and sustained long-term profitability

•    Continually merchandise the IKEA website in the most optimal way, take care of strategic products including 3 Aces and 1 King, and price and volume products so that they are strongly promoted across the website.
•    Actively trade the website, review sales performances and react accordingly. Use the website to understand all the various aspects that affect the customer's online journey. Ensure that website visitors can search, find, choose and buy in an optimal way.
•    Know the global IKEA priorities, the IKEA product range, the national market and competition, and work to support commercial activities and the commercial calendar, which will convert more visitors to customers and generate repeat visits.
•    Seek and identify business opportunities that will grow sales and improve gross profit by analyzing market trends and benchmarking with other eCommerce operations.
•    Work actively with the online product range, monitor performance and continually develop range frame options to maximize sales.
•    Optimize presentation and the sorting and filtering of online products to maximize all sales opportunities by being the product range specialist. Present the product range online in a commercial way to encourage customers to buy more by making it easier for them to find the right products and solutions.
•    Create recommendations for sales steering and the most relevant and commercial cross selling, up selling and add on opportunities, and applying these techniques to the most appropriate positions online.
•    Seek feedback from online customers to learn from their online browsing behaviors and shopping experience.
•    Optimised layout of product listing page based on commercial priorities and desired user experience 

•    Follow up on digital merchandising performance and share insights to secure successful add on sales  
•    Reflect the life at home knowledge from the local market in the range presentation the IKEA way 
•    Give feedback on how to improve the online experience for visitors and customers.
•    Co-ordinate the creation and delivery of all weekly, monthly and bi-monthly reporting, specifically providing insights and analyses across eCommerce metrics packages.
 

A few more things for you

 

Interest? Then please join us for a rewarding career journey!

 

We are here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click, “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

 

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