Project Manager/Senior Project Manager, Inflight Entertainment (IFE) Technology (Ft Worth, TX, US)
Location: DFW Admin Bldg AFD (DFW-AFD1)
Additional Locations: None
Requisition ID: 39241
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
- This job is a member of the Cabin Experience Team within the Integrated Operations.
- Responsible for managing software development for the Inflight Entertainment and Connectivity systems (IFEC) systems (IFEC) and may lead other projects involving on-aircraft systems/technology. This job also supports American’s Inflight Entertainment (IFE) and Inflight Connectivity (IFC) core team members and external suppliers to define, implement and support IFEC projects through system definition and requirements, testing, implementation, performance analysis, steady-state and reporting for IFE systems.
- Serves as project manager responsible for managing the software development for the Inflight Entertainment and Connectivity systems (IFEC) and may lead other projects involving on-aircraft systems/technology
- Partners with functional groups within the Technical Operations organization, external suppliers, and other AA departments to communicate and clarify business needs, to contribute to the development of long-range system plans, and to ensure products and services are aligned with business needs
- Tasks may include developing business cases for technology projects, defining new business processes, identifying customer requirements, managing project schedules, maintaining action items/risks/issues logs, managing project budgets and forecasts, developing, reviewing and executing test plans and schedules, executing tracking, working with web developers and UI/UX specialists, and documenting the development and results of these plans, and performing periodic auditing of system logs
- May act as business coordinator for any aspect of applications development implementation, including project management, software, hardware, network, data management, security issues, and vendor selection
- Daily review of system performance metrics, root cause analysis and problem resolution
- Maintains current knowledge of emerging technologies/industry trends and applies them to project activities
- Supports team manager and performs some leadership duties when manager is absent or out of office
- Works with the team manager to lead IFC project initiatives and provide guidance to junior team members
- Writes requirements and test plans and executes test cases
- Ability to travel in cycles that will range between 20% to 70%
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
- Must be able to secure appropriate airport authority and/or US Customs security badges
Minimum Qualifications- Education & Prior Job Experience
- Bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems or equivalent experience/training
- 3-5 years of project management experience, managing medium to large projects
Preferred Qualifications- Education & Prior Job Experience
- Software development experience
- Programming skills, including intermediate to expert knowledge:
- Tableau
- Virtual Basic
- Python
- SQL
- 10+ years of project management experience, preferably in software applications development
- 5+ years as a Business Analyst and/or Quality Assurance Analyst
- Certified Scrum Master or PMP (Project Management Professional)
- Expert knowledge of HP Quality Center or an equivalent Applications Development Lifecycle Tool and/or Quality Assurance tool
- Good understanding of enterprise business processes
- Knowledge of business unit functions and cross-group relationships
- Working knowledge of relational database systems, Object Oriented Programming and web application development
- Knowledge of Inflight Entertainment systems
Skills, Licenses & Certifications
- Independent thinker with the ability to inspire and motivate teamwork for achieving goals
- Excellent communications (written and oral), interpersonal, and problem-solving skills with a track record as a problem solver and an effective team player
- Proven ability to build and facilitate relationships at all levels of the organization, both internally and externally
- Ability to pay attention to detail and an ability to organize and prioritize workload
- Ability to be flexible with the ability to manage stressful situations and adapt to changing environments
- Ability to consults with technical peers and management and collaborate on the best solution to be implemented
- Capable of efficiently completing tasks without specific direction or close supervision
- Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
- Ability to write requirements and test plans and executing test cases
- Expert knowledge with MS Office applications including Outlook, Lync, Word, Excel, PowerPoint, SharePoint, and Project
- Strong analytical skills with a strong aptitude for problem solving and attention to detail
- Self-starter that requires minimal supervision
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 39241
Apply Now
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